All merchandise is carefully packed and inspected before shipping. In the event of a damage claim, the following terms apply.
- All claims must be made within 10 calendar days of receipt of merchandise.
- All returns must be authorized and accompanied by a copy of the packing slip.
- Any defective product will be exchanged free of charge.
If the outer carton is damaged, contact your local office (UPS, FedEx or US Post Office) for inspection and to file a claim. Always retain all packing materials, as the carrier will need to inspect them.