Shipping & Return Policies
What are our Terms & Conditions?
In-stock items are usually shipped within 3 business days of confirmed receipt of your order and, unless otherwise specified, are shipped via US Post Office or UPS Ground. Shipping charges include actual shipping costs, insurance and a small handling fee.
U.S. Orders over $50 - Free Shipping, Orders under $50 - $10.00
All merchandise is carefully packed and inspected before shipping. In the event of a damage claim, the following terms apply.
- All claims must be made within 10 calendar days of receipt of merchandise.
- All returns must be authorized and accompanied by a copy of the packing slip or receipt.
- Any defective product will be exchanged free of charge.
If the outer carton is damaged, contact your local office (UPS, FedEx or US Post Office) for inspection and to file a claim. Always retain all packing materials, as the carrier will need to inspect them.
What are our quality control standards?
All products are made in the USA, adhering to strict environmental standards.
David Howell & Company will not sell or exchange email addresses, phone numbers, or mailing addresses to any other party. We gather your information to process your order and to provide you with customer service and promotional messages. Contact customer service to unsubscribe from our email list.